Privacy Policy
How vFlow and Advanced Wellness Group collect, use and protect your personal data.
Data Controller
Advanced Wellness Ltd (trading as vFlow) is the data controller for personal data collected through this platform. We are committed to protecting your privacy and handling your data in accordance with UK GDPR and the Data Protection Act 2018.
Data We Collect
We collect personal data including your name, email address, phone number, date of birth, health screening responses, booking details and payment information. Health data is treated as special category data and handled with additional care.
How We Use Your Data
We use your data to process bookings, conduct suitability assessments, maintain clinical records, communicate with you about your appointments, and comply with our legal obligations.
Health Data
Health screening data is collected for the purpose of suitability assessment only. It is not shared with third parties except where required by law or for the direct provision of your wellness service.
Data Retention
We retain booking and health screening data for the period required by applicable law and our clinical obligations. You may request deletion of your data subject to our legal retention requirements.
Your Rights
You have the right to access, correct, delete and port your personal data. You may also object to processing or request restriction. To exercise your rights, contact us at privacy@advancedwellness.co.uk.
Contact
For privacy enquiries, contact our Data Protection Officer at privacy@advancedwellness.co.uk or write to Advanced Wellness Ltd, Preston, UK.