Medical Disclaimer & Compliance

01Purpose of this page

IV treatment is a genuine medical procedure, and we'd rather you understood exactly what that means before you book, not just after you've arrived. This page sets out what to expect, what we need from you, and what you're agreeing to when you consent to treatment.

02Not a substitute for medical advice

vFlow treatments are designed to support hydration, wellbeing and recovery. They are not intended to diagnose, treat, or cure any medical condition, and they're not a replacement for advice from your GP or a specialist. If you have a persistent symptom or an ongoing health concern, please see your GP first — a wellness drip isn't the right response to an undiagnosed problem.

03Individual assessment, every time

Every treatment is preceded by an assessment from a registered independent prescriber, who decides whether treatment is appropriate for you and what it should contain. This isn't a one-off box-tick: returning clients are checked again at each visit, because your health can change between appointments.

04Your duty to disclose accurately

Please tell us, honestly and completely, about your medical history, current medications and supplements, allergies, pregnancy or breastfeeding status, and anything else our screening asks about. This is the single biggest factor in keeping your treatment safe. If you're unsure whether something's relevant, mention it anyway and let the clinician decide.

05Risks you should understand

IV therapy is low-risk when carried out properly, but like any procedure involving a needle and a vein, it isn't risk-free. You should understand that:

• Mild bruising or tenderness at the cannula site is common and usually settles within a day or two.
• Less commonly, infection, vein irritation (phlebitis), or an allergic reaction can occur.
• Some conditions and medications change what can safely be given, which is why screening happens every time.
• As with any medical procedure, rare but more serious complications are possible, even with correct technique.

Our clinicians use sterile, single-use equipment and proper technique throughout, and are trained to respond immediately if anything goes wrong during your session.

06Your right to refuse or stop treatment

Consent is ongoing, not a one-off signature. You can decline treatment at any point before it starts, or ask for it to stop once it's underway, for any reason, without needing to justify it. Equally, our clinician may decline or stop treatment if they judge it isn't clinically appropriate.

07A note for competitive athletes

08In an emergency

If you feel unwell during your session, tell your clinician immediately, they're trained to manage this. If you feel unwell after leaving, contact us using the number on your aftercare card. If symptoms are serious, don't wait, call 999 or go to your nearest A&E.

09What your consent confirms

Before treatment, you’ll be asked to confirm that you:

• Have disclosed your health information accurately and completely.
• Understand what the treatment involves and the risks described above.
• Have had the chance to ask questions and had them answered.
• Are consenting freely, and understand you can withdraw that consent at any time.

We record your consent before any treatment goes ahead, and you can ask about it, or withdraw it, at any time.